Hong Kong, JW Marriott, October 12th
Anneliese Schulz

Welcome to Innovation Tour 2017!


Digital Transformation is on the minds of astute business & IT leaders everywhere in every industry. That’s why Software AG’s invigorating Innovation Tour 2017 brought you an “ideas network” filled with impressive keynotes, informational sessions and real-world digital success examples.

Here are the key presentations from Innovation Tour in Hong Kong.

Let’s build your digital future together #withoutcompromise.

Contact our office to take the next step and visit our website for more insights & innovation.

We look forward to seeing you again at our next event.

Anneliese Schulz
Vice President, Asia


Mr. Xiao Li is CEO of Quark IOE. He was the general manager of group client department of China Union in Guangdong. Mr. Xiao has deep understanding of IOT and a wealth of experience of operating IoT platforms.
Bessie Dai
Bessie Dai
Director, Solux International Limited
Bessie, co-founder of Solux International, has over ten years of management consulting experience in planning and implementing transformation programs enabled by information technologies. She specializes in project management, business analysis and process re-engineering, technology selection and system integration. Bessie currently conducts digital transformation, design of customer journeys, and innovative technologies implementation for clients.
Chua Wee Li
Chua Wee Li
Director of Technology Architecture Solutions Solaire Resort & Casino
Chua Weeli started his role in Solaire Resort and Casino in 2014 as Director of Marketing - Information Technology with Casino Marketing, before his current role as Director of Director Of Technology Architecture Solutions in the Technology group. In his current role, he is the driving force behind the company’s digital transformation initiative, where customer experience is at the core of it. Before joining Solaire, Weeli has worked with Accenture and Marina Bay Sands Singapore.
Trisha Pathak
Trisha Pathak
Human Experience Lead, Litmus Group, Singapore
Having read Neuropsychology and Theatre at McGill University and Calculus at Harvard, Trisha firmly believes in combining the insights of the Arts with the hard-nosed realism of Numbers. More specifically, how can businesses continue to generate top-line growth by designing an organization that works around customer at the heart of its design. Trisha has worked with MNCs and Governments across APAC, supporting them in delivering a differentiated Customer Experience, by taking a look within and better understanding what drives their teams.


Time Session Title & Speakers
12:00 – 13:00 Registration & Lunch
13:00 – 13:15 Opening and IntroductionJulian Lo, Regional Team Lead, Greater China and Philippines, Software AG
13:15 – 13:45

How to Master Business & IT Transformation for Digital Transformation and Innovative Customer Experience - Bessie Dai, Director, Solux International Limited

With rapid advancement of digital technologies, there are pressing needs for business leaders to re-think and transform their business model and operations simply to maintain the companies' competitive edge and for better customer engagement. Yet, it poses a challenge to many companies to actually go about a transformation journey.
Business & IT transformation are often triggered by a change in business strategy, and/or the needs for business growth and expansion. These transformations are traditionally done via drastic business process re-engineering and system revamps, referencing market “best practices”. However, when these “best practices” are lagging behind in the digital era, how could the companies transform their businesses with the digital elements embedded in the processes and integrated into the wider IT application architecture? How could the right customer journeys be designed to fulfil customers' needs and wants, without imposing burden to the internal operations? We will also explore the myths about digital transformation and customer experience design for different companies.

13:45 – 14:15

Customer-Fitting Your Team: Delivering a Differentiated Customer Experience, Through Your People - Trisha Pathak, Human Experience Lead, Litmus Group

14:45 – 15:15

Customer Presentation: Solaire Resort & Casino - Chua Wee Li, Director of Technology Architecture Solutions, Solaire Resort & Casino

Digital Transformation for State-of-the-Art Customer Experience

15:15 – 15:45

Delivering State-of-the-Art Customer Experience with Real-Time Analytics - James Tsao, Senior Solutions Architect, Software AG

Imagine how responsive your enterprise could be if you could glean real-time insights from all that big fast data—data streaming in from global markets, mobile devices, the Internet of Things (IoT), internal transactional systems and a myriad of other sources

15:45 – 16:00 Coffee Break
16:00 – 16:45

Topic: Industrial IoT - Xiao Li, Chief Executive Officer, Quark IOE

The Internet of Things (IoT) has unlimited potential. The Industrial Internet of Things has been seen mainly as a way to enhance operational efficiency. However, today, organizations can also benefit greatly by seeing it as a tool to uncover new growth opportunities. Successful companies will use the Industrial Internet of Things to grow revenue through improved production and new business models, make use of intelligent technologies to drive innovation, and transform their workforce.

16:45 – 17:15

Shake Up Your Hybrid Integration, APIs, and IoT Strategy to Enable Digital TransformationAndrew Cutler, Solutions Director- Asia Pacific Japan, Software AG

Platforms have become the new products. It is not beneficial to package applications for upcoming new digital use cases. That would result in a complex, unintegrated and inflexible situation. If you aspire to foster a business outcome-driven approach in this digital age, then full EA adoption is a must!

17:15 – 17:30 Q&A and Open Discussion
17:30 – 19:00 Cocktail Reception and Networking at Bar Q88, JW Marriott Hong Kong


Hotel HK

Location Marriott HK

JW Marriott Hotel Hong Kong

Pacific Place, 88 Queensway, Hong Kong, China.
Innovation Tour HK 2017 - 1050x383 px